The condition that controls the action of the IF / THEN / ELSE statement, can take the form of a comparison expression or operator. See the Operators as conditions that tell your bot what to do.


A comparison is accomplished using an Operator. In the BotSupply CMS you will see the following Operators:

  • equals to
  • not equals to 
  • greater than (only for variables that are numbers and dates)
  • greater than equals to (only for variables that are numbers and dates)
  • less than (only for variables that are numbers and dates)
  • less than equals to (only for variables that are numbers and dates)
  • starts with
  • ends with
  • includes



You can use multiple operators available with these conditions to create the conditional logic that best suits your bot flow. You do that by clicking on the "Add rule" button.