Enable employees to stay in touch with co-workers and find their directories by only typing their email address.

To create the “Access Worker Directory” action for your bot you will need to turn on the following entity:


  1. Email entity; you can turn it on in the list of standard entities in the Manage datasets section of the CMS.


After having proceeded with this step, you will go to the flow builder where you will create a new flow. Inside the latter create an entity component for the entity you previously enabled: choose the entity name (e.g. @std-Email), give it a personalised nameprompt text and fallback message


Then create an action and select Oracle HCM and then “Access Worker Directory” action; fill out the required fields: select your preferred integration channel and select the email entity that you previously enabled. 


Go to the Datasets, add a new intent completing the fields required and connect it to the flow containing the action you have just created. 


Before closing up, add a further action to Reset entities values so that later the user will be redirected to the new entities.


Finally you can save your work and check it on the preview. If you are pleased with how it is looking you can push it live.