With the BotSupply Banking Services chatbot template you can be the 1st line of support for your customers. Respond to clients most immediate requests on a 24/7 basis, and forget about unanswered queries and tickets outside working hours or weekends.
Moreover, making use of a chatbot solution that can provide your customers with an instant and engaging conversational experience, will leave more time for your customer service team to focus on more complex client requests.
BotSupply Banking Services chatbot template can:
- Answer customers' most common frequently asked questions (FAQs)
- Check account balance
- Transfer money
- Provide information about transactions
By integrating the chatbot with your company's back-end systems, e.g., the Freshdesk ticketing system, you will allow the chatbot to provide more contextual information by fetching relevant answers e.g. searching for knowledge base articles and more without the need for manual lookups.
Tailor the template to your very specific needs by simply adding new flows and modify the existing ones to fit your business needs and get started quickly.