FAQs

Preview VS Save VS Push Live
The CMS allows you to create, edit and delete flows for bots to that are not connected to any testing or development channel. This is because a channel is n...
Tue, 12 Nov, 2019 at 5:16 PM
Where do I find the Component ID
Each component in the CMS has a unique ID which is used to calculate analytics and filter conversations. You can find the ID of any component by openin...
Sun, 5 Apr, 2020 at 5:18 PM
How do I access the support resources?
You can access all support resources directly from the CMS by clicking on the question mark sign on the top right end side of the screen. From t...
Fri, 5 Jun, 2020 at 9:03 PM
How to make the bot sound more natural in conversations?
You can use the Text component Randomizer to add small variations to how the bot is replying to same questions.  To add a variation, click + at the top ...
Fri, 23 Oct, 2020 at 12:53 PM