Oracle Service Cloud

How to integrate with Oracle Service Cloud
To get started, go to Integrations > Oracle Service cloud > Connect. To enable this integration you have to authenticate into service clou...
Tue, 23 Feb, 2021 at 4:42 PM
Enabling the Human handover in Oracle Service Cloud
In order to start using the Oracle Service Cloud actions, it has to be connected from the channels tab. After adding all the necessary details su...
Mon, 15 Mar, 2021 at 11:44 AM
Enabling "Search Knowledge Base" in Oracle Service Cloud
In order to use the ‘Oracle Service Cloud Create Incident’ and ‘Oracle Service Cloud Knowledge Base’ actions, you will need to connect the Oracle Service Cl...
Fri, 19 Mar, 2021 at 11:43 AM
Enabling "Create incident" in Oracle Service Cloud
In order to use the ‘Oracle Service Cloud Create Incident’ (and ‘Oracle Service Cloud Knowledge Base’) action, you will need to connect the Oracle Service C...
Fri, 19 Mar, 2021 at 11:38 AM